Our commitment

House of Icon is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are the recognized international standard and are the benchmark referenced under Title III of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, the European Accessibility Act and EN 301 549, the UK Equality Act 2010, the Accessible Canada Act, and Australia's Disability Discrimination Act 1992.

This site is partially conformant with WCAG 2.1 Level AA, meaning most of the content meets the standard while some areas are still being refined. We are actively working toward full conformance.

What we've built in

Known limitations

We'd rather be honest than claim perfection. We're currently working on:

Compatibility

This site is designed to work with recent versions of Chrome, Edge, Firefox, and Safari on desktop and mobile, used together with assistive technologies including NVDA, JAWS, VoiceOver, TalkBack, screen magnification, and speech recognition software. It may not perform as well on browsers more than two versions old.

How we assess

We evaluate accessibility through a combination of self-evaluation, automated testing tools, manual keyboard-only testing, and screen reader testing. Accessibility is reviewed whenever we make significant changes to the site.

Tell us about a barrier

If you encounter anything on this site you can't access or use, we want to know. Your feedback genuinely helps us fix things.

Email: hello@houseoficon.co
Subject line: Accessibility

Please tell us the page address, what you were trying to do, and what got in the way — including the browser and any assistive technology you were using, if you know it.

We aim to acknowledge every report within 2 business days and to resolve valid issues within 10 business days. If a fix will take longer, we'll tell you why and give you a timeline.

Alternative access

If any part of this site remains inaccessible to you, contact us and we will provide the information or complete the transaction through another channel — email, phone, or a live conversation — at no additional cost to you.

Formal complaints

If you're not satisfied with our response, you may contact the relevant authority in your country: in the United States, the U.S. Department of Justice Civil Rights Division; in the UK, the Equality Advisory and Support Service; in Canada, the Accessibility Commissioner; and in Australia, the Australian Human Rights Commission.

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